Delivery Practice Manager - Modernization, AWS Professional Services

Final date to receive applications:
Jun 24, 2026.

The Amazon Web Services Professional Services (Pro Serve) team is seeking an experienced Delivery Practice Manager (DPM) to join our Pro Serve North America Delivery team at Amazon Web Services (AWS). In this role, you’ll manage a team of Pro Serve Delivery Consultants while supporting AWS enterprise customers through transformative projects. You’ll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

• Build and manage a high‑performing team of Delivery Consultants and/or Engagement Managers to architect and implement innovative solutions.
• Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features.
• Develop and oversee the implementation of innovative, forward‑looking IT strategies for customers.
• Manage practice P&L, ensuring on‑time and within‑budget delivery of customer engagements.
• Engage with Directors, C‑level executives, governing boards, and partner teams to capture opportunities and drive engagement delivery.
• Drive business development initiatives, thought leadership, and portfolio oversight to meet and exceed customer satisfaction targets.
• Define business outcomes for customers, build trust, identify AWS Professional Services offerings, and create proposals and SOWs.
• Optimize team performance through tailored people development plans, ensuring alignment to customer needs and capabilities.
• Consistently deliver customer engagements, supporting sales through scoping technical requirements and exceeding expectations.

• Bachelor’s degree in Computer Science, Math, or a related field.
• Experience in IT consulting/management with IT Transformation in a customer‑facing role.
• 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience.
• Experience in automating, deploying, and supporting large‑scale infrastructure.
• Experience leading application architecture/design/modernization projects, including cloud‑based solutioning (AWS or equivalent), with AI and automation.

• AWS Associate level certification or AWS Certified Cloud Practitioner.
• Experience in project management including resource planning, schedule management, reporting, and task prioritization.
• Experience managing P&L.
• Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions.
• Experience identifying, developing, negotiating, and closing opportunities across a broad range of customer engagement levels.
• Experience building and maintaining C‑level client relationships.
• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, Dev Ops Engineer Professional) preferred.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and…