EDiscovery Project Manager, Level I

EDISCOVERY PROJECT MANAGER, LEVEL I

Location:

Chicago, IL (Hybrid 3 days/week onsite)

Reports to:

Sr. Project Director

Salary Range: $86, OTE / year

Nextpoint builds transformative software and services for the legal industry, making eDiscovery, case management, and litigation prep simple, fluid, and affordable for law firms of all sizes. Our secure, cloud-based platform lets teams start document review in minutes, backed by powerful analytics, an intuitive interface, and best-in-class security at every point.

We’re problem solvers, simplifiers, and challenge seekers, united by a shared goal: a great team culture and satisfied clients. We’re headquartered in Chicago’s Ravenswood neighborhood and proud to have been named one of Built In’s Best Startups to Work for in Chicago five years running (2022 to 2026).

• Download data from external FTP sites for upload into Nextpoint
• Download ZIP files from Nextpoint when above 40GB for extraction and re-upload
• Strategize import workflows for complex datasets
• Import third-party or opposing counsel datasets
• Ship hard drives containing client data, ensuring full security protocol is followed before and after delivery

• Generate EDA and search hit reports (direct hits, direct hits + family, unique hits) to support data culling and identification of relevant documents
• Lead review training and database organization sessions via Zoom, leveraging best practices
• Create custom exports including productions, privilege logs, and load files based on protocol requirements
• Perform overlays to replace or supplement missing metadata from imports
• Translate foreign-language datasets and overlay translated text files into Nextpoint
• Execute post-import deduplication using aggressive settings based on MD5 hash and email message
• Organize near-duplicate non-native documents by similarity score to reduce review time and effort

• Coordinate forensic collections and import data into Nextpoint (cell phones, email, hard drives, device images)
• Convert unsupported file types (RSMF, UFDR, etc.) for ingestion into Nextpoint
• Reprocess metadata not automatically ingested by Nextpoint (In-Reply-To, Accessed Date/Time, email threading, etc.)
• Oversee large-scale document review projects with onshore and offshore teams, including review workflow development, QC oversight, and daily client status updates

• Consistently communicate client estimates, timelines, expectations, and project updates with Client Success to support strategic decision-making
• Partner with Engineering on backend and scripted projects, identify potential product bugs, and work through front-end limitations
• Coordinate ticket handoffs with Support once requests are scoped and ready
• Share product functionality and custom workflows with Sales teams
• Relay product issues, updates, and enhancement needs to the Product team as new features are rolled out

• Provide after-hours support (5:30 to 8:00 PM) and weekend availability for urgent client needs, approximately eight weeks per year
• Support weekend document review and general projects initiated during regular business hours

• 2+ years in a Paralegal, Legal Assistant, Litigation Support, Project Manager, or similar role in the legal industry
• Experience and familiarity with eDiscovery technology and services
• Strong interest in learning new technology, with the ability to engage technically while bringing commercial acumen and client-facing confidence
• Experience with web-based project management (Microsoft/Zendesk), timekeeping software (Clio), and project budget tracking preferred
• Excellent organizational skills with the ability to manage multiple projects simultaneously
• Self-starter who consistently meets and exceeds objectives and seeks out more responsibility
• Comfortable navigating high-pressure client, vendor, and internal stakeholder situations, including difficult conversations
• Executive presence and the ability to act as primary contact on assigned…