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Tier 3 Production Support Engineer: Incident & Debugging Lead
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-11
Listing for:
Virtusa
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, SRE/Site Reliability, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Virtusa in Chicago seeks a highly technical Tier 3 Production Support Engineer to ensure reliability, performance and stability of the ALTO platform. You will perform code-level debugging and architectural analysis beyond standard escalations.
You will bridge operations and product engineering, lead incident resolutions, analyze logs and data, and collaborate with development teams to implement permanent fixes and automated observability.
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