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Senior Service Desk Technician Tier II - Escalations & Mentoring
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-13
Listing for:
TREW LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Trew LLC is seeking a skilled Service Desk Technician Tier II to resolve complex issues, mentor Tier I staff, and own critical documentation and process improvements across IT. You will support onboarding, account provisioning in Microsoft 365 and Active Directory, and participate in high-impact IT projects.
The role requires strong troubleshooting across hardware, software, and networks, plus excellent communication.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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