Cloud Engineer

Who We Are

Welcome to Protera Technologies, where we’re reimagining how SAP‑centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients.

Our values are simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event.

The Cloud Engineer is responsible for operations (design, installation and maintenance) of our Development, Testing, and Production environments. This individual must have a strong ability to integrate cloud principles with application deployment processes and support procedures. Good system administration, technical operations, and ability to communicate and work with others are critical for success.

• Create and utilize tools to monitor applications and services in the cloud, including system health indicators, trend identification, and anomaly detection.
• Participate in on‑call escalation to troubleshoot customer‑facing issues regarding the cloud environments.
• Develop and maintain cloud‑based systems architecture following Infrastructure as Code (IaC) principles.
• Automate code builds and deployments based on Dev Ops/Agile and Continuous Integration/Continuous Delivery principles.
• Install, configure, and support Oracle and MS SQL Enterprise‑level database systems and infrastructure.
• Establish and manage operational and security policies to mitigate risk in cloud‑hosted environments.
• Manage application, middleware, and infrastructure updates across all environments to ensure compliance with security policies and remediation of exposed vulnerabilities.
• Collaborate with and provide support for development teams to help provision scalable and reliable application software running in a cloud environment.
• Mentor and train other IT Operations personnel on cloud provisioning and best practices.
• Maintain safety, security, and privacy standards throughout all areas of responsibility.

• Extensive experience in designing, building, and administering internet‑based full stack commercial applications.
• Extensive experience in managing data‑centric, web‑based applications.
• Experience with container and orchestration technologies – Docker and Kubernetes preferred.
• Hands‑on experience with cloud formation / Terraform templates.
• Practical experience with cross‑platform scripting and automation.
• Experience managing and optimizing cloud‑based environments (primarily AWS).

• Proficient in Microsoft Office products, including but not limited to:
  Microsoft Word, PowerPoint, Excel, Outlook, and Visio.
• Jenkins and continuous integration.
• Infrastructure as code tooling (cloud formation/Terraform/Chef).
• Experience with Atlassian products including Jira, Confluence, and Bitbucket.
• Experience with middleware and B2B gateway products.
• Knowledge of SQL and Unix/Linux shell scripting.
• AWS Certified Solution Architect‑Associate /AWS Certified Dev. Ops. Engineer‑Professional or similar experience.

• Excellent verbal and written communication skills.
• Ability to think critically.
• Ability to problem solve.
• Ability to manage time and multiple priorities.
• Ability to document and update standard operating procedures.
• Disciplined, detail‑oriented, and well‑organized with a strong background in operational methodology.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.
• Solid analytical and troubleshooting skills to quickly determine root causes of problems and drive towards solutions.
• Must foster a collaborative and collegial atmosphere within a dynamic and fast‑paced work environment.

• Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
• 5 years’ experience.

• Work with global enterprise clients
• Learn fast with mentorship, certifications, and career growth
• Make a real impact in a company where ideas are welcome
• Flexible work setup (remote/hybrid)
• People‑first culture with a global mindset
• Health and wellbeing programs that include two PPO Medical plans, Dental, Vision, Health Savings Account, Flexible Spending Accounts, Dependent Care FSA, 401k retirement savings plan, company paid Life Insurance, Flexible PTO policy, and Paid Holidays.

Protera is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.