Solution Engineer - Aerospace & Defense​/Government System Integrators

ABOUT THE TEAM

Salesforce's Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission‑critical national security programs. We serve defense primes such as Lockheed Martin, Raytheon, Boeing, Northrop Grumman, and government SI partners including Leidos, SAIC, Booz Allen, and Accenture Federal. We deliver solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements—and increasingly, with agentic AI capabilities that deliver measurable program value.

We need a Solution Engineer who speaks the language of complex enterprise programs and modern cloud architecture—and who can build, not just present. The SE will serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting compliant solutions, and building proof‑of‑concept environments that move programs from interest to commitment. Agentic AI is core;

the SE must design and prototype Agentforce solutions for A&D use cases, not simply describe them.

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity.
• Map customer challenges to the Salesforce platform:
  Sales Cloud, Service Cloud, Mule Soft, Tableau, Agentforce, Data Cloud, and Gov Cloud+.
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations.
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi‑agent orchestration, and production readiness assessment for complex program environments.
• Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers.
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation.
• Partner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pursuit strategy and pipeline development.
• Build reusable POC assets, playbooks, and best‑practice guides tuned to A&D and Federal SI delivery patterns.
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing.

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred.
• Hands‑on experience building with Agentforce, Data Cloud, and Salesforce Platform—able to prototype agentic workflows, automation, and integration patterns from scratch.
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments.
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan.
• Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base.
• Strong written, verbal, and whiteboard communication skills—able to engage C‑suite primes executives and hands‑on delivery engineers with equal fluency.
• Ability to work cross‑functionally in a fast‑paced, team‑selling environment managing multiple complex pursuits simultaneously.
• U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred.
• Ability to travel domestically, including to customer sites, military installations, and industry events.

• Salesforce certifications:
  Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions.
• Experience with Apex, Lightning Web…