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Senior Help Desk Technician — ITIL Pro & End-User Training

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Contact-Government-Services,-LL
Full Time, Apprenticeship/Internship position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 80000 USD Yearly USD 40000.00 80000.00 YEAR
Job Description & How to Apply Below

Contact Government Services, LLC is seeking a Senior Help Desk Technician to provide Level 1–2 PC help desk support for EOUSA. The role covers user accounts, software/hardware installation, conference room setup, and ITIL-based incident management in a government environment.

The ideal candidate has Adobe Connect experience, ITIL familiarity, and an active DoD clearance at Level 6 Public Trust or higher. Employment is full-time with benefits and a focus on operational IT support across senior

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Position Requirements
10+ Years work experience
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