Computer Aided Dispatch Administrator

Computer Aided Dispatch Administrator (Onsite) Primary

Location:

Chicago, Illinois V-Soft Consulting is currently hiring for a Computer Aided Dispatch Administrator for our premier client in Chicago, Illinois.

Education and Experience » Minimum of 5 years’ relevant experience working within or consulting Public Safety Organizations. Proven working experience implementing, configuring, or managing CAD, Mobile, or RMS systems. Intermediate/Advanced

Experience with MS Office Products (Word, Excel, PowerPoint, MS Project, SharePoint). Subject Matter Expert in CAD, RMS, Mobile, and other public safety systems. Intermediate IT knowledge including database management, networking, and virtualization. Knowledge and understanding of how software projects are delivered. Ability to connect and maintain strong relationships with the project team and client. Must be able to gain CJIS certification or pass background checks per client requirements.

Nice to have:

Experience with or knowledge of Geographic Information Systems. Basic understanding of cloud technology. Knowledge of Central Square CAD products a plus.

WHAT YOU’LL DO:

Job Responsibilities:

Works as part of a team that implements, supports, and maintains public safety software solutions, including:
Installation of software, Configuration and implementation, Testing, Training and Troubleshooting. Ensure quality standards and proper compliance with client rules and regulations. Building and maintain quality relationships with client and end-user resources. Application file maintenance. User and security application management. Environment administration (production, test, training). Configuration of application business logic rules based on the City's needs. Documentation of Chicago specific application settings.

End User application assistance. Consultation with the client on new process changes and application options. Manage cross-department dependencies of applications. Apply application updates. Assist the trainers with application-specific content. Troubleshoot application issues. Rotational 24x7 support. Interested? Qualified candidates should send their resumes to snal V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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