Information Technology Services Associate - Part Time

INFORMATION TECHNOLOGY SERVICE ASSOCIATE – PART TIME
MALCOLM X COLLEGE

Malcolm X College is currently seeking a part-time Information Technology Service Associate for the Information Technology Department.

The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity,empowerment, learning, and respect.

• Provides computer hardware and software technical support bothin person and remotely to students, administrators, faculty and staff.
• Maintains, installs and tests software applications on computer hardware throughout the college.
• Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
• Protects physical technology assets in public areas and othersettings, through ongoing equipment refresh, planning maintenance,installation, configuration, troubleshooting, and asset inventory management.
• Manages, tracks, and protects equipment that is designated foruse by students, administrators, faculty and staff.
• Facilitates use of equipment for various internal and external events.
• Assembles and disassembles equipment on site before and afterclasses.
• Provides limited training to audio-visual/multi-media equipmentusers.
• Performs other duties as assigned, including, but not limitedto, adherence to after hours, emergency, holiday and/or on-call schedule.

• Associate’s degree in Information Technology, Computer Science,Data Processing or related area, or an equivalent combination of education and experience, with a history of progressivelyincreasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
• Minimum of two years of related work experience.
• Knowledge and experience with supporting both Windows and Macintosh platforms.
• Knowledge of all current versions of Microsoft Windows (XP,Windows
  7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
• Sound verbal and written communication skills.
• Great team player and self-starter.

Salary Range: $16.97 - $23.87 per hour

Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience,knowledge, skills and abilities.

Benefits information is found at https://(Use the "Apply for this Job" box below)./

This position is represented by the Local 1600 union

We are an equal opportunity and affirmative action employer.

• Salary Range:
  Salary: $16.97 - $23.87 per hour