Director, Strategic Sourcing Services, Hardware

Overview

McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly.

This role presents an exceptional career opportunity to be a part of this journey as the leader of McDonald’s global strategic sourcing Hardware team.

• Store/restaurant technology hardware (POS, kiosks, digital menu boards, printers/scanners, edge devices)
• Data center / infrastructure hardware (servers/compute, storage, network)
• End-user devices (laptops/desktops/tablets, peripherals)
• Resellers/VARs, OEM/ODM partners, and hardware maintenance/support services

• Category strategy & roadmap:
  Own a multi-year global category strategy for hardware, aligned to business and technology roadmaps; build and maintain a sourcing pipeline across refresh, new capabilities, and transformation initiatives.
• Sourcing execution (RFx):
  Lead end-to-end sourcing events (RFI/RFP/RFQ), supplier evaluations, and award recommendations using structured selection criteria (value, risk, capability, innovation, and total cost).
• Commercial strategy & negotiation:
  Develop negotiation strategies and contract structures across OEM/ODM, VAR, and services partners (pricing models, rebates, price protections, warranties/RMA, lead times, SLAs, and service/support terms).
• Stakeholder leadership:
  Serve as a strategic business partner to senior leaders; influence decisions across IT and business teams, and align requirements, timelines, and funding to deliver outcomes.
• Supplier portfolio & segmentation:
  Develop and maintain a best-in-class supplier segmentation framework (e.g., spend, criticality, performance, risk) and use it to drive supplier rationalization and investment decisions.
• Supplier performance management (SRM):
  Establish performance targets and governance (including quarterly business reviews where applicable), monitor adherence to commitments, and drive corrective action and continuous improvement plans.
• Risk & supply continuity:
  Identify and manage category and supplier risks (allocation constraints, lead times, single-source dependencies, financial/geopolitical exposure) and implement resiliency strategies (dual sourcing, continuity plans).
• Value delivery & analytics:
  Accountable for delivering cost savings and cost avoidance through fact-based category strategies, demand optimization, and commercial negotiations; establish reporting to track savings, value realization, and supplier outcomes.
• Innovation & continuous improvement:
  Partner with suppliers and internal teams to identify innovation opportunities and improve sourcing/procurement processes, governance, and controls.
• Team leadership:
  Lead and develop a high-performing sourcing team; set priorities, coach capability development, and ensure execution across concurrent initiatives.

• Bachelor’s degree required
• 7+ years of experience in strategic sourcing and/or procurement in a highly complex, global environment, with significant experience in hardware categories
• 3+ years of people leadership experience, including managing multiple complex sourcing initiatives in parallel
• Demonstrated ability to lead executive-level stakeholder discussions and drive decisions through influence
• Strong negotiation and commercial acumen, including experience structuring and negotiating supplier agreements

• MBA or advanced degree
• Experience with global OEM/ODM and VAR/distribution ecosystems and hardware support/service models
• Experience building TCO models and using spend and performance analytics to drive decisions
• Experience with e-sourcing / source-to-contract tools (preferred: SAP Ariba)
• Experience with contract lifecycle management (CLM) platforms (preferred: Icertis)

The expected…