Principal Solutions Engineer

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck.

You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Better Up is a hybrid company that values in-person collaboration. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA.

• Hybrid Expectation:
  You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.
• If you are not located near a hub:
  You will work as a fully remote employee. This remote role will require travel up to 40% of the time for client engagements and internal Better Up purposes.

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.

Our most strategic enterprise opportunities don’t just need a great Solutions Engineer — they need someone whose reputation precedes them. As Principal Solutions Engineer, you'll be a trusted advisor to our executive leadership team, the single‑threaded owner of platform‑defining engagements, and a recognized technical voice in enterprise HR Tech that opens doors before a deal ever begins.

• Serve as single‑threaded owner for Better Up’s most complex, platform‑defining engagements — Fortune 100 deployments, government, multi‑region rollouts, and deals where the primary buyer is not HR.
• Operate as a trusted advisor to the ELT (CEO, CRO, CPO, CTO) on platform strategy, integration roadmap, and the long‑term design of the SE function.
• Bring a proprietary external network into Better Up — CIO, CISO, and CFO‑level relationships that exist before a deal starts and persist after it closes, accelerating enterprise pipeline in ways no internal team member can replicate.
• Define Better Up’s integration and security narrative at the industry level — shaping how technical buyers across the market perceive the platform, not just individual accounts.
• Advise the ELT on enterprise buyer trends, shifts in IT buying behavior, and how Better Up’s platform and GTM motion should evolve in response.
• Serve as single‑threaded owner for key company‑wide initiatives — scaled SE coverage models, platform integration roadmap, AI‑driven SE tooling — mobilizing Product, Engineering, GTM, and Implementation to execute.
• Establish Better Up as a thought leader in enterprise Solutions Engineering through external speaking, writing, and industry presence.
• Mentor leaders across the SE function and GTM organization; serve as a talent magnet that raises the bar for who wants to work here.

• 15+ years in Solutions Engineering, Pre‑Sales, or Technical Consulting, including experience building or leading SE functions at high‑growth enterprise SaaS companies.
• An external reputation in enterprise SE or HR Tech — recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins.
• A rolodex of C‑suite and VP Engineering relationships across enterprise HR Tech that you can bring to Better Up and activate on behalf of strategic deals.
• Proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and…