EDiscovery Project Manager, Level I

EDISCOVERY PROJECT MANAGER, LEVEL I

Location:

Chicago, IL (Hybrid 3 days/week onsite)

Reports to:

Sr. Project Director Salary Range: $86, OTE / year

RESPONSIBILITIES

Data Handling

• Download data from external FTP sites for upload into Nextpoint
• Download ZIP files from Nextpoint when above 40GB for extraction and re-upload
• Strategize import workflows for complex datasets
• Import third-party or opposing counsel datasets
• Ship hard drives containing client data, ensuring full security protocol is followed before and after delivery

Software Related Projects

• Generate EDA and search hit reports (direct hits, direct hits + family, unique hits) to support data culling and identification of relevant documents
• Lead review training and database organization sessions via Zoom, leveraging best practices
• Create custom exports including productions, privilege logs, and load files based on protocol requirements
• Perform overlays to replace or supplement missing metadata from imports
• Translate foreign-language datasets and overlay translated text files into Nextpoint
• Execute post-import deduplication using aggressive settings based on MD5 hash and email message
• Organize near-duplicate non-native documents by similarity score to reduce review time and effort

Collaboration with Preferred Vendors (Mode One, Iron Oak, Assembly Discovery, Aeren LPO)

• Coordinate forensic collections and import data into Nextpoint (cell phones, email, hard drives, device images)
• Convert unsupported file types (RSMF, UFDR, etc.) for ingestion into Nextpoint
• Reprocess metadata not automatically ingested by Nextpoint (In-Reply-To, Accessed Date/Time, email threading, etc.)
• Oversee large-scale document review projects with onshore and offshore teams, including review workflow development, QC oversight, and daily client status updates

Cross-Functional Communication with Client Success, Engineering, Support, Product, and Sales

• Consistently communicate client estimates, timelines, expectations, and project updates with Client Success to support strategic decision-making
• Partner with Engineering on backend and scripted projects, identify potential product bugs, and work through front-end limitations
• Coordinate ticket handoffs with Support once requests are scoped and ready
• Share product functionality and custom workflows with Sales teams
• Relay product issues, updates, and enhancement needs to the Product team as new features are rolled out

After-Hours Availability

• Provide after-hours support (5:30 to 8:00 PM) and weekend availability for urgent client needs, approximately eight weeks per year
• Support weekend document review and general projects initiated during regular business hours

QUALIFICATIONS

• 2+ years in a Paralegal, Legal Assistant, Litigation Support, Project Manager, or similar role in the legal industry
• Experience and familiarity with eDiscovery technology and services
• Strong interest in learning new technology, with the ability to engage technically while bringing commercial acumen and client-facing confidence
• Experience with web-based project management (Microsoft/Zendesk), timekeeping software (Clio), and project budget tracking preferred
• Excellent organizational skills with the ability to manage multiple projects simultaneously
• Self-starter who consistently meets and exceeds objectives and seeks out more responsibility
• Comfortable navigating high-pressure client, vendor, and internal stakeholder situations, including difficult conversations
• Executive presence and the ability to act as primary contact on assigned engagements
• Strong interpersonal, communication, and detailed execution skills
• Ability to problem solve and think analytically in a fast-paced environment
• Willingness to work outside normal business hours as unique client needs arise, and to be available by phone or email when out of office as needed
• Willing to work a hybrid schedule (four days in office) and travel to Nextpoint offices as needed Bachelor's degree required
• Authorized to work in the U.S. for any employer

BENEFITS & PERKS

• Competitive pay commensurate with experience
• Flexible hybrid schedule (3 days/week onsite)
• Comprehensive health coverage: medical (BCBS PPO and HDHP/HSA options), dental and vision…