Director, Technology Product Management

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

JLL Technologies is seeking a self-driven Senior Product Manager to define strategy and drive the tactical roadmap for our data center technology and robotics portfolio within our Workplace Management (WPM) division. This role is fundamentally about bringing together the best available technology - a mix of in-house platforms and 3rd-party/partner solutions - into a coherent, integrated stack that technology-enables outstanding data center service delivery.

The technology surface spans IoT sensing, remote monitoring, data center facility management (DCFM) platforms, and robotics/automation. You will not be expected to build or manage these technologies from scratch - you will be expected to know the landscape, evaluate what's out there, and manage the vendors and internal partners needed to assemble and operate a holistic stack.

Key Responsibilities

Vendor & Technology Stack Strategy

* Own the strategy and tactical roadmap for assembling a holistic data center technology stack, combining in-house platforms with 3rd-party and partner solutions.

* Continuously scan the market for best-of-breed technologies across IoT, remote monitoring, DCFM, and robotics, and make build/buy/partner recommendations.

* Lead technology and vendor evaluations - RFI/RFP support, proof-of-concept scoping, and vendor scorecards - to select solutions that best fit business needs.

* Manage ongoing relationships with external vendors and technology partners, including performance, roadmap alignment, and commercial coordination.

Cross-Functional & Vendor Coordination

* Work closely with internal teams (REMs Workplace Management, IOC/Smart Building Platform, operations) to surface requirements and translate them into technical and vendor specifications.

* Serve as the primary coordination point between internal stakeholders and external vendors to ensure delivery, integration, and adoption of selected technologies.

* Lead cross-functional (largely non-engineering) working sessions to align internal teams and outside partners around a shared roadmap.

Emerging Technology & Robotics

* Track and evaluate robotics and automation solutions applicable to workplace and data center operations, and recommend where they fit the broader stack.

* Drive innovation in analytics, diagnostics, and workflow automation by identifying where partner technology can be layered into existing operations.

Required Qualifications

* 7+ years of product management experience, with a track record of managing external vendors and assembling multi-vendor technology stacks (in-house + 3rd-party).

* Demonstrated experience evaluating, selecting, and managing technology vendors/partners - not primarily managing internal engineering or scrum delivery teams.

* Ability to independently define strategy and a tactical roadmap, and drive it forward with minimal oversight (self-directed).

* Comfort operating across a technology landscape spanning IoT, remote monitoring, and/or facility or infrastructure management platforms - deep, hands-on data center facility management experience is not required.

* Strong stakeholder translation skills - able to turn operational/business needs into clear requirements for both internal teams and external vendors.

Preferred Qualifications

* Familiarity with data center facility management (DCIM, BMS, NOC) - a plus, not a requirement.

* Exposure to robotics or automation technology evaluation.

* Experience with enterprise infrastructure or IoT vendors (e.g., Supermicro, Hitachi, Lumen, or similar).

* Background in facilities management, workplace services, or smart building technology.

What You'll Bring

* An entrepreneurial, self-starter mindset - comfortable creating structure and roadmap where none exists yet.

* Strong vendor management and negotiation instincts.

* Strategic thinking paired with tactical execution - able to zoom between multi-year strategy and this quarter's roadmap.

* Excellent communication skills across technical teams, business stakeholders, and external partners.

Impact & Growth

This role shapes how JLL brings together the best of internal and external technology to power data center operations - combining IoT, remote monitoring, DCFM, and robotics into one coherent, well-managed stack. You'll build the vendor ecosystem and roadmap that defines the future of technology-enabled data center service delivery at JLL.

This position does not provide visa sponsorship. Candidates must be…