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Hybrid API Support Analyst - Client Onboarding
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-20
Listing for:
Interactive Brokers
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Interactive Brokers is seeking a Level 1 API Support Analyst to be the first contact for clients using IBKR API products. You will handle inquiries via phone, chat, and tickets, guiding users through basic API integration and directing them to documentation.
You will triage market data questions and escalate complex problems to specialized API teams. Strong communication and problem-solving skills are essential in a fast-paced environment.
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