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Director of CS Adoption & Outcome Strategy
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-20
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
AI Business & Operations, Change Management -
Business
AI Business & Operations, Change Management
Job Description & How to Apply Below
Salesforce is seeking a highly analytical leader to drive a dual mandate: strategic research to build a scalable product adoption roadmap for the Customer Success org, and end-to-end execution of Adoption programs. The role blends consultant-like thinking with business ownership and executive-level communication.
Responsibilities span assessing outcome capabilities across clouds, governance of data, and cross-regional delivery with dashboards and enablement tools to demonstrate impact.
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