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ITIL & ITSM Incident Release Coordinator
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-20
Listing for:
Ness Group
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Specialist
Job Description & How to Apply Below
Ness Group is seeking 5 Incident/Problem/Change/Release Coordinators in Chicago to own incidents end-to-end, coordinating across Infrastructure, Applications, Network, and Security teams. You will lead major incident bridges, drive timely fixes, and minimize business impact while ensuring ITIL-aligned governance.
The role requires 5+ years in IT Operations, strong incident/change/release coordination skills, Service Now experience, and robust communication with technical and business
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