Talkdesk CCaaS Lead: Architecture, AI & Integrations
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-21
Listing for:
VAS Info Solutions Pvt.ltd
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
VAS Info Solutions Pvt.ltd seeks an experienced Talkdesk Technical Lead / SME to design, implement, integrate, and optimize CCaaS solutions using Talkdesk. You will lead architecture, Studio routing, omnichannel flows, and API integrations across enterprise environments.
The role requires deep Talkdesk knowledge, experience in AI-enabled contact center capabilities, and leadership across multiple projects with vendors and stakeholders.
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