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AI-Driven Product Support Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-21
Listing for:
Fourkites
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Four Kites in Chicago, IL is seeking a Specialist to join our Product Support team. You will provide advanced technical support for our B2B SaaS platform, triaging requests, guiding customers, and collaborating with Product, Engineering, and Customer Success to resolve complex issues.
You’ll work across time zones, embrace AI-assisted workflows, and have the opportunity to grow into senior or technical account management paths as you deepen your technical expertise and customer relationships.
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