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Hybrid API Support Analyst
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-21
Listing for:
Interactive Brokers Group
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Interactive Brokers is seeking a Level 1 API Support Analyst in Chicago to be the first point of contact for clients using IBKR API products. You will handle inquiries via phone, chat, and tickets, guiding customers through basic API integration and directing them to documentation.
The role requires translating technical concepts for varied client backgrounds and elevating complex issues to specialized teams as needed.
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