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Service Desk Lead: Inspire IT Support Excellence
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-21
Listing for:
City of Chicago
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
City of Chicago is seeking a Service Desk Lead to oversee the Service Desk Unit at 2 North La Salle Street. The role is supervisory, with responsibilities for coaching staff, performance appraisals, and resource planning. Compensation starts at $91,778 with standard city benefits and a Monday–Friday schedule.
The position requires six years of IT support, relevant degrees, and a leadership mindset to deliver timely IT help to employees and end users via phone, chat, and email.
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