Cloud Incident & Platform Support Analyst
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-21
Listing for:
Caterpillar Financial Services Corporation
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, SRE/Site Reliability, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Caterpillar Inc. (Cat Digital) is seeking a Digital Technical Support Analyst to provide platform stability and production support for cloud-based services, including on-call incident management and runbook development.
You will coordinate technical resolution across teams and act as the liaison between Caterpillar platform groups, product partners, and support organizations. The role focuses on reliability, monitoring, and operational readiness across cloud platforms, with on-site presence in
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