Software Asset Manager

About The Role

The Software Asset Manager is ultimately accountable for the management of software assets throughout their lifecycle, to ensure compliance, reduce costs, and optimize usage. This role will leverage the Software Asset Management product on the Service Now platform. This role will work in a partnership with product‑specific software managers, as well as procurement, to refine and enhance software asset management processes, procedures, and governance.

Chicago, IL (Hybrid – 4 days onsite per week)

• Provide input and strategic guidance on the global process and governance of software asset management at Morningstar.
• Collaborate with procurement, security, and IT to develop scalable procedures and policies.
• Setup, configure, and maintain application, entitlement, and subscription data within Service Now’s Software Asset Management Professional product to maintain trustworthy and accurate data for each in‑scope software title.
• Routinely review metrics and reporting to identify opportunities for improvement and cost savings.
• Work with stakeholders to remediate any identified data inaccuracies or incompleteness to improve trustworthiness and accuracy of data.
• Oversee the lifecycle of software assets, from acquisition, deployment, reclamation and/or retirement.
• Provide support and recommendations to software purchasing teams with licensing option evaluations.
• Provide support in software vendor contract negotiations.
• Ensure software licensing compliance and maintain documentation for audits.
• Support audits, compliance reviews, and data reporting related to IT asset and vendor management.
• Provide training and guidance to other IT staff on Software Asset Management best practices and Service Now SAM usage.

• 3–6 years of experience in a software asset management role.
• Previous experience working in the Service Now platform; ideally with the Software Asset Management product.
• Experience with reviewing and interpreting software license contracts and understanding of licensing terms.
• Ability to analyze data and understand/document how the data impacts the business.
• Strong interpersonal skills to collaborate and communicate with internal stakeholders and external vendors.

At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide range of programs that support all stages of your personal and professional life.

• Financial Health
  • 100% 401(k) match up to 6% of salary
  • Stock Ownership Potential
  • Company‑provided life insurance – 1× salary + commission
• Physical Health
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company‑provided HSA contributions (up to $500–$2,000 annually) for specific plans and coverages
  • Additional medical wellness incentives – up to $300–$600 annually
  • Company‑provided long‑ and short‑term disability insurance
• Emotional Health
  • Trust‑Based Time Off
  • 6‑week paid sabbatical program
  • 6‑week paid family caregiving leave
  • Competitive 8‑24‑week paid parental leave
  • Adoption assistance
  • Leadership coaching & formal mentorship opportunities
  • Annual flex stipend – $1,000 annually to cover personal education & well‑being expenses
  • Tuition reimbursement
• Social Health
  • Charitable matching gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ employee resource & affinity groups

$89,625.00 – $

Morningstar's hybrid work environment gives you the opportunity to collaborate in person each week as we find that we are at our best when we are purposely together on a regular basis. In most of our locations, our hybrid work model is four days in‑office each week. A range of other benefits are also available to enhance flexibility as needs change.

No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.