Business Process Analyst

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage ista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development.

Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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Opportunity at a Glance

The Business Process Analyst will work closely with Project Managers, functional groups, stakeholders and technical staff to ensure the accuracy and timeliness of data and information in support of projects. The role requires strong partnership with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies.

• Works with a variety of project teams during various stages of the project to define, analyze, document and publish project data, surveys, business processes, and information exchange requirements.
• Builds relationships across the enterprise and understands at a high level what initiatives are moving forward in other areas of Covista.
• Conducts business systems process analysis and needs assessments to identify business process improvements.
• Identifies and works with the appropriate subject matter experts to understand and produce business/project data.
• Coordinates User Acceptance Testing (UAT) of respective department functions.
• Communicates with project teams after UAT execution to inform them of results, including any issues, problems or risks with the process or application.
• Manages multiple assignments according to documented plans, monitors, and reports progress to ensure that required work is delivered on time.
• Works closely with all stakeholders to ensure smooth go-live when new systems or processes are moved into production.
• Develops and maintains a solid knowledge of federal, state and institutional policies and business processes and shares that knowledge with stakeholders.
• Archives project documentation, test results and any relevant information according to business standards and processes.
• Works with projects that include a significant strategic delivery to deliver successful results.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's degree in Business required or other related field required or equivalent work experience required.
• At least 1 year experience modeling/designing business processes and/or analyzing data to support business decisions and hypotheses required.
• Business operations experience/background preferred.
• Experience with IT systems analysis/design preferred.
  
  Demonstrated success establishing clear priorities to achieve business outcomes.
• Str…