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Senior Help Desk Lead; Hybrid - Windows & VDI Expert

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: The Options Clearing Corporation (OCC)
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 66300 - 97700 USD Yearly USD 66300.00 97700.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Lead (Hybrid) - Windows & VDI Expert

The Options Clearing Corporation (OCC) is seeking a senior help desk associate to provide advanced technical support, resolve complex issues, and serve as an escalation point for junior staff. You will work with hardware, software, and network systems, participate in training, and help develop support processes.

This role requires strong communication skills, willingness to travel to remote locations, and collaboration with other IT teams to ensure timely resolution and reliable desktop services.

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Position Requirements
10+ Years work experience
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