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Incident & Release Navigator - ITIL/ITSM Coordinator
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-22
Listing for:
MethodHub
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Method Hub is seeking two ITIL/ITSM Coordinators to join our Service Operations team in a hybrid role based in Chicago, IL and Dallas, TX. You will own incidents end-to-end, coordinating across Infrastructure, Applications, Network, and Security to drive timely fixes and governance across ITIL processes.
You will also manage release coordination, ensuring clear communication before and after releases and monitoring post-release stability in enterprise environments.
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