Azure Cloud Incident & Runbook Engineer
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-22
Listing for:
Caterpillar Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, SRE/Site Reliability, IT Support
Job Description & How to Apply Below
Caterpillar Inc. in Chicago, IL is seeking a Digital Technical Support Analyst to provide platform stability and production support for cloud-based services, including on-call support and incident management.
You will develop and maintain runbooks and coordinate technical resolution across teams, serving as the primary liaison between Caterpillar platform teams and product partners. You will own incidents end-to-end, collaborate with engineering and operations, drive RCA and continuous
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