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1st‑Line IT Support Specialist — Windows & Expert

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Insight Global
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: 1st‑Line IT Support Specialist — Windows & 365 Expert

Insight Global is seeking a Help Desk Analyst to provide Level 1 technical support for end users, covering hardware, software, and access issues. You will handle tickets via multiple channels and assist with onboarding and device provisioning.

Applicants should be proficient with Windows 10/11, Microsoft 365, AD/Entra , and basic networking. Strong communication and documentation skills are essential for remote and onsite users.

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