Vice President, Product Design

Overview

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

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CCC is investing in senior design leadership to transform its product design function for the next phase of growth. The Vice President, Product Design, will lead enterprise-scale design across the product portfolio, evolve the organization toward an AI-forward future, and elevate design as a proactive strategic partner to Product and Engineering. This role reports to the Chief Product Officer and will shape how design influences product strategy, customer experience, and business outcomes.

This role is being created to modernize the design function—introducing greater rigor, discipline, and strategic influence—while preparing for rapid change across AI, enterprise platforms, and evolving customer expectations.

• Design leadership & transformation: Evolve design from a reactive service model to a proactive, product-shaping partner; establish operating models across design, research, design systems, and design operations; drive prioritization, accountability, and delivery rigor.
• Enterprise design systems: Build and scale a unified, enterprise-wide design system that improves consistency, reduces fragmentation, and accelerates delivery across products and teams.
• AI-forward design: Integrate AI into design workflows, prototyping, and experimentation; apply experience designing and shipping AI-enabled products; help define how AI accelerates experience development.
• Product & engineering partnership: Partner with Product Management and Engineering leadership; elevate design’s role in roadmap planning, experience strategy, and solution development; strengthen the PM–Design–Engineering triad across product teams.
• Customer engagement & prototyping: Increase early customer involvement through design partner groups and rapid experimentation; emphasize prototyping to de-risk concepts and accelerate learning; improve adoption and engagement through stronger experience design.
• People leadership: Lead, coach, and develop a large design organization; balance hands-on leadership with organization-building and talent development; influence across teams with conviction, collaboration, and cultural sensitivity.

• 10+ years of experience leading product design in complex, enterprise environments — proven ability to partner with Product and Engineering leaders to define vision and deliver intuitive, scalable experiences across sophisticated platforms.
• Former hands-on designer who has progressed into senior design leadership.
• Proven track record transforming design organizations and establishing design as a strategic capability.
• Experience operating at enterprise scale, with an understanding of enterprise pace, constraints, and risk.
• Deep experience building and scaling design systems.
• Practical experience applying AI to design and product workflows; experience designing and shipping AI-enabled products preferred.
• Strong, pragmatic leader with conviction and presence, balanced by collaboration and cultural awareness; coachable, impact-oriented, and execution-focused.
• Open to candidates with blended backgrounds in design and product management; industry-specific experience helpful but not required.
• Success outcomes: stronger early customer involvement, faster prototyping/experimentation velocity, improved adoption and engagement, and a consistent, scalable enterprise design system that increases design influence in product and business decisions.

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to…