Sr Manager, End User Computing

Job Description:

Company

Description:

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald's Global Technology is here to power tomorrow's feel-good moments.  

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We

face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald's  Global Technology Technical Blog ()  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. In this role, you will define and drive enterprise architecture for the Microsoft 365 platform-ensuring services such as Teams, SharePoint, One Drive, and Exchange are secure, scalable, resilient, and aligned to business outcomes.

Reporting to the GTIO Director and working closely with Global Technology leadership, product teams, cyber/security, data/analytics, and workplace technology partners, the Microsoft 365 Lead Architect will anticipate and lead strategic and tactical needs for the modern workplace-translating business needs into reference architectures, implementation patterns, guardrails, and operating models across Microsoft 365 services (e.g., Teams, SharePoint, One Drive, Exchange) and related capabilities (e.g., Entra , Intune, and Purview).

This is an exciting opportunity for an experienced technology leader to shape the modern workplace experience across the enterprise-enabling secure collaboration, improved employee productivity, and robust information governance at global scale.

Accountabilities & Responsibilities:

+ Own the enterprise reference architecture for Microsoft 365 services, including Teams, SharePoint, One Drive, and Exchange, aligned to business priorities and global operating requirements.

+ Define a multi-year Microsoft 365 platform roadmap covering service adoption, standard configurations, lifecycle management, and deprecation strategies to reduce fragmentation and risk.

+ Establish architectural standards and governance for Microsoft 365 tenant design, information architecture, and collaboration patterns (e.g., Teams & SharePoint site provisioning, naming/metadata, guest access, and external collaboration).

+ Partner with Cybersecurity, Privacy, and Legal to define and operationalize security and compliance guardrails across Microsoft 365, including identity/access, data loss prevention, retention, eDiscovery, auditing, and encryption.

+ Architect modern endpoint and identity dependencies that enable Microsoft 365 capabilities (e.g., Entra  Intune device posture concepts) and ensure consistent experiences across geographies and user segments.

+ Lead solution designs for migrations, consolidations, and platform modernization efforts (e.g., SharePoint/One Drive content migration, Exchange lifecycle, Teams voice/video readiness) with clear cutover and risk management plans.

+ Define reliability, performance, and service management expectations for Microsoft…