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Technical Support Specialist — SaaS Security; PST
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-24
Listing for:
Remote Jobs
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Lumia is seeking a Technical Support Specialist to provide world-class support to customers, aligned with US West Coast business hours. You will troubleshoot issues, document bugs with Engineering, and help maintain a growing knowledge base.
Ideal candidates have 3–5 years in technical or SaaS security support, strong English communication, and a customer-first mindset. This remote role offers collaboration with security-minded teams and opportunities to influence product improvements.
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