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Amazon Connect IVR Systems Support Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-24
Listing for:
MaziCTools
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Truist is seeking a system administrator-type resource for an Amazon Connect-focused role in the USA. The position involves reading and interpreting Visio call flow diagrams and Amazon Connect contact flows, plus managing Quick Connects and DynamoDB records.
You will perform basic PC tasks and diagnose audio setting issues, ensuring reliable contact center operations and smooth user experiences across channels.
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