Linux Systems Engineer II

Job Title

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall

Purpose:

Supports and maintains the organization's Hosting Infrastructure and Operating Systems (on-prem and cloud). Administers and manages cloud and physical infrastructure systems and configurations; analyzes issues for strategic and tactical decision making and ensures system health is optimized to support internal and external customers. Major systems supported by this team include, but are not limited to, Linux, Windows, Virtualization, Storage, Data Center, and Mainframe and all internet related tools to ensure they function as expected.

Essential Functions:

• Performs systems engineering, installation, configuration, administration and maintenance of assigned technology responsibilities. Implements and reviews systems monitoring to ensure platform availability and optimal performance. Analyzes systems health data and makes recommendations to improve performance, prevent service degradation and ensure high availability of technology platforms.
• Provides systems production support, reporting and monitoring of availability for IT Systems.
• Resolves complex hardware/software related problems as tier III support, diagnose issues, performs root cause analysis and implements mitigating measures of assigned technology platforms.
• Implements defined changes to existing hardware and operating system infrastructure such as security patches, non-security patches and technology upgrades in support of vulnerability management, emerging threats and lifecycle management
• Creates and/or edits technology policies, procedures and associated documentation.
• Interacts with internal customers and external vendors to provide quality customer service.
• Supports the company's commitment to protect the integrity and confidentiality of technology systems and data.
• Support existing technology infrastructure in an on-call capacity as part of a team rotation.
• Stays current on the latest industry technologies, trends and strategies.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Mentors, Trains, coaches and guides Systems Engineers. Applies direction/ feedback from management to continually improve performance and service levels.
• Participates in and follow change management processes for change implementation.
• The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Minimum Qualifications:

• High school diploma or GED.
• A minimum of 5 years' experience in Red Hat Linux system administration
• Working knowledge of AWS services (EC2.S3, RDS, VPC, cloud watch etc.)
• Understanding of encryption technologies (data-at-rest)
• Experience with scripting languages i.e. Bash.
• Must demonstrate strong attention to detail.
• Proven experience in medium-to-large enterprise environment.
• Strong analytical skills with the ability to collect, organize, analyze and disseminate information with attention to detail and accuracy.
• This position requires excellent communication, interpersonal and customer service skills, including attentive and active listening to identify and address customer needs.
• Good communication, interpersonal and customer service skills, including attentive and active listening to identify and address customer needs. Customer service skills including the ability to manage and respond to different…