Admissions System Technology Specialist

Admissions Systems Technology Specialist

The office of Enrollment and Student Advancement is looking for a technologically savvy individual to join the technology team (eTech) in supporting the graduate and undergraduate admissions systems and technology. The eTech team operates on a hybrid office schedule which requires days in the office as necessary for in-person meetings, and the rest of the time working remotely from home. This schedule will go into effect after a brief training period of full days in the office working alongside another member of the eTech team.

• Exhibits a high level of accuracy and comfort with using CRM systems and understanding the basics of database functionality.
• Acts as a primary contact for system functionality and support to internal University functional users and external system applicants, such as performing basic troubleshooting, statistical analysis, reporting, maintenance, research and upkeep using existing system functionality.
• Manages system data, including duplicate record mitigation, building and exporting queries for mailing lists and reporting statistics, system integrity maintenance, creating system reports, maintaining system records, and implementing new functionality.
• Creates and maintains events and forms using delivered system functionality.
• Creates and maintains mass email messages and campaigns using delivered system functionality and HTML, CSS, Liquid Markup coding as necessary.
• Responsible for system functionality implementation discussions, testing, documenting, and quality assurance.
• Directs end user training in system functionality.
• Prepares to occasionally help in troubleshooting various other types of technology, including PC and Mac computers, monitors, printers, scanners, installed software, and the occasional smartphone or networking question.
• With moderate to high levels of direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets.
• Interprets existing data and populates the database with new data from external sources. Maintains documentation on data models, data dictionaries, physical database configuration, and daily database maintenance functions.
• Performs other related work as needed.

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

• Understanding of CRM systems, data, databases, and good data practice.
• Proficient in Microsoft Excel and Access.
• Familiarity with HTML and CSS code.
• Proficient in Technolutions Slate Admissions System is a plus.

• Good communications skills.
• High level of accuracy.
• Comfortable creating and updating technical documentation.

• Resume/CV (required)
• Cover Letter (required)
• Three Professional References Contact Information (required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family:
Information Technology

Role Impact:
Individual Contributor

Scheduled Weekly

Hours:

37.5

Pay Range: $46,500.00 - $60,000.00

Benefits Eligible:
Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

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