US_East | Application Consultant - ERP_L

Guidewire Policy Center Functional Lead

Location:

Chicago, IL (Hybrid)

Top 5

Required Skills:

• 7+ years of Guidewire Policy Center functional experience with multiple end-to-end implementations.
• Strong Property & Casualty (P&C) Insurance domain expertise, including Policy Administration and Underwriting.
• Experience leading functional teams in Agile/SAFe delivery environments.
• Expertise in requirements gathering, business analysis, solution design, and Policy Center configuration.
• Strong stakeholder management and cross-functional leadership skills.

Job Summary

We are seeking an experienced Guidewire Policy Center Functional Lead to lead the functional design and implementation of Guidewire Policy Center solutions across the complete policy lifecycle. The ideal candidate will serve as the primary liaison between business stakeholders and technical teams, ensuring business requirements are translated into scalable, high-quality Policy Center solutions. This role requires deep expertise in Guidewire Policy Center, Property & Casualty insurance operations, Agile delivery methodologies, and functional leadership.

Key Responsibilities:

Functional Leadership

• Lead Guidewire Policy Center implementation and enhancement initiatives.
• Manage and mentor Business Analysts and Functional Consultants.
• Own end-to-end functional solution design across Policy Center modules.
• Establish functional standards, templates, and best practices.
• Support knowledge transfer and mentor junior team members.

Requirements & Solution Design

• Facilitate business requirement workshops with stakeholders.
• Perform business process analysis and gap assessments.
• Translate business requirements into:
• Epics
• Features
• User Stories
• Acceptance Criteria
• Functional Specifications
• Lead functional solution design discussions.
• Maximize Guidewire out-of-the-box capabilities before recommending customizations.

Guidewire Policy Center Expertise

Provide functional leadership across:

Policy Administration

• Submission
• Quote
• Bind
• Issue
• Policy Change
• Cancellation
• Reinstatement
• Renewal

Product Model

• Products
• Coverages
• Conditions
• Exclusions
• Modifiers
• Costs

Underwriting

• Underwriting Rules
• Underwriting Issues
• Authority Profiles
• Referral Workflows

Rating

• Rating Structures
• Rating Worksheets
• Premium Calculations
• Rating Engine Integrations

Producer & Agency Management

• Producer Hierarchies
• Authority Structures
• Security Models
• Agency Administration

Document Management

• Policy Forms
• Correspondence
• Document Generation Requirements

Agile Delivery

• Participate in PI Planning and Sprint Planning.
• Support backlog refinement and story elaboration.
• Manage cross-team dependencies and functional risks.
• Lead sprint demonstrations and business reviews.
• Support release planning and deployment readiness.

Testing & Quality Assurance

• Review and approve test scenarios and test cases.
• Support SIT, UAT, and defect triage.
• Ensure requirements traceability throughout the project lifecycle.
• Validate delivered functionality against business objectives.
• Support production validation after deployment.

Integration & Data Collaboration

• Collaborate with technical teams supporting:
• Billing Center integrations
• Claim Center integrations
• Customer portals
• Rating engines
• Third-party data providers
• Supporting data mapping and conversion activities.
• Reviewing interface requirements and business rules.
• Ensuring end-to-end business process continuity.

Stakeholder Management

• Act as the primary liaison between business and delivery teams.
• Provide project status updates to leadership.
• Facilitate requirement sign-offs and solution approvals.
• Drive issue resolution and decision-making.
• Build strong relationships with underwriting, product, compliance, operations, and technology teams.

Required Qualifications:

Education

• Bachelor's degree in Business, Insurance, Information Technology, or a related field.

Experience

• 10+ years of Property & Casualty Insurance experience.
• 7+ years of Guidewire Policy Center functional experience.
• Multiple end-to-end Guidewire Policy Center implementation projects.
• Experience working in Agile and SAFe environments.
• Experience leading distributed onshore/offshore teams.

Domain Expertise

• Strong knowledge of:
• Policy Administration
• Underwriting
• Product Configuration
• Rating
• Agency…