Lead​/Principal, Manufacturing Industry Solution Engineer

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A Salesforce Solution Engineer is a trusted advisor who partners with customers to understand their unique business challenges and translates them into tailored technology solutions. With a focus on removing technical barriers to co-create customer success, the Solution Engineer delivers compelling demonstrations and helps drive strategic roadmaps that showcase the power of the Salesforce platform.

The Industry Solution Engineer is a scale-focused, field-empowering role that goes beyond traditional pre‑sales by playing a critical part in building and scaling industry-specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. As a member of the PACE Industry Solutions Scale Team (also known as the PACE makers), you will blend deep Manufacturing industry and AI expertise with a passion for repeatability — building reusable assets, driving field enablement, and supporting high‑impact customer engagements across the vertical.

This highly visible role will empower you as a thought leader in your space; you will drive innovation, collaboration, and consistency across go‑to‑market efforts, partnering with a wide variety of teams including Solutions, Product, and the COE.

• Scale and Build Industry Solutions:
  Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
• Enable Our Solution Engineers and Field Teams:
  Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content. Be the go‑to expert on what's available — and how to use it to win.
• Be the Voice of the Field:
  Partner with Product, Industry, the COE, and Go‑To‑Market teams to enhance our demo environments and ensure our solutions evolve based on real customer feedback and emerging industry trends.
• Support Strategic Customer Engagements:
  Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
• Establish a Feedback and Innovation Loop:
  Capture customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
• Develop and Deliver Compelling Solution Visions, Roadmaps, and Tailored Demonstrations:
  Showcase the immediate and long‑term value of Salesforce through industry‑proven use cases.
• Lead AI Tooling Adoption and Enablement:
  Be at the forefront of AI by evaluating and leveraging new tools to streamline productivity and facilitate how SEs do the job today.
• Support High‑Impact Customer Events:
  Key involvement in driving content and strategy for Dream force sessions, product innovation hubs, and customer summits.

• Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity.
• Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry‑driven use cases.
• Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
• Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
• Confidence in presenting to C‑level executives and guiding strategic conversations.
• Proven ability to run thoughtful…