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Service Delivery Manager SDM L2 Application Support

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Futran Tech Solutions Pvt. Ltd.
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below

Service Delivery Manager SDM L2 Application Support

Location – Chicago, IL Onsite

Job Type – Long Term Contract

Service Delivery Manager SDM is responsible for managing end-to-end service delivery for Application Support and Maintenance AMS engagements. The role ensures adherence to SLAs KPIs drives operational excellence manages client relationships oversees incident problem change management processes and leads L2 support teams to deliver high quality support services.

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