Revenue Operations Business Partner Lead

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury by enabling total visibility into their cash, liquidity, payments and financial risk management.

Reporting to the Senior Director of GTM Operations, the Revenue Operations Business Partner Lead is a senior manager role responsible for the Business Partnering function across Sales, Marketing, and Operations. Leading a team of three Business Partners, this role plays a direct part in shaping the strategic direction of each function, ensuring Rev Ops capabilities are consistently translated into commercial impact.

The ideal candidate combines strong people management with deep GTM expertise, executive-level stakeholder influence, and a track record of driving measurable change.

Team Leadership & Development

• Building, leading, coaching, and developing a team of three Business Partners

• Prioritise and allocate team capacity across functional demands, and serve as the escalation point for complex stakeholder or cross-functional challenges
• Foster a high-performance culture built on accountability, collaboration, and continuous improvement

Strategic Direction & Business Partnering

• Partner directly with the functional leads to shape functional strategy — co-developing operational roadmaps and influencing priorities, not just enabling execution

• Translate organisational goals into Business Partner priorities and lead strategic business reviews with senior leadership across GTM functions
• Identify and sponsor cross-functional initiatives with material impact on revenue growth or operational efficiency

Performance Analytics & Insights

• Set the standard for how performance data is interpreted across GTM functions — moving the team beyond reporting toward proactive, insight-led decision support

• Oversee KPI frameworks, functional dashboards, and root cause analyses, ensuring corrective actions are tracked and outcomes are measurable
• Monitor leading and lagging indicators across the revenue funnel and proactively

Enablement & Change Leadership

• Define and govern enablement standards across the Business Partner team, ensuring consistent adoption of tools, processes, and best practices

• Lead significant change management programmes including system rollouts, process redesigns, and operating model changes across GTM functions
• Champion self-sufficiency within functional teams and report on adoption metrics and change outcomes to the Senior Director of GTM Operations

Cross-Functional Collaboration & Governance

• Act as the primary interface between Business Partnering and other Rev Ops pillars to ensure alignment, shared standards and influence the priorities

• Represent the Business Partnering function in GTM Operations leadership forums and contribute to data governance, process documentation, and system hygiene practices

Sales Ecosystem & Technology Stack Leadership

• Lead the Tools/Systems and Process Improvement sub-functions within the Rev Ops team, directly managing a team that includes a Salesforce Engineer, Revenue Systems Administrators, Rev Ops Specialists (Sales, Operations, and Marketing), and an Operations Analyst

• Own the health, integration, and operational excellence of the full GTM technology ecosystem, ensuring platforms work seamlessly together and data flows reliably across systems
• Set platform standards and govern the Salesforce architecture,…