Tech-Savvy Support Specialist: Solve & Delight
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-27
Listing for:
Remote Jobs
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Service Titan is seeking a customer support expert to guide small businesses through our software via phone, chat, email, and screen-sharing. You will become a product expert, developing workflows that fit customer needs, and you’ll use internal tools to prevent escalations.
The role requires strong problem-solving, empathy, and the ability to thrive in a fast-paced, feedback-oriented environment. A degree or equivalent experience in technical support is preferred.
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