IT Support Specialist II — End-User Tech & Security
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-30
Listing for:
ISACA
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
The University of Chicago is seeking an IT Helpdesk/End-User Support Technician to deliver front-line support for Windows PCs, Macs, printers, and mobile devices across BSD and Hospital IT environments. You will resolve issues, guide users, and work with IT teams to maintain security standards.
Under supervision, you’ll handle service requests in Service Now/JIRA, contribute to knowledge articles, and help automate routine tasks while ensuring accurate, confidential support for faculty and staff.
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