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Senior Executive IT Service Desk Lead (Hybrid
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-30
Listing for:
IVANS Insurance Solutions
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents, mentors staff, and drives improvements in incident, problem, change, and knowledge management.
The position focuses on on-site support for the Chicago Fulton Market office with collaboration across IT teams and facilities coordination. Prior leadership in enterprise IT support and ITIL knowledge is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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