Law Firm IT Help Desk Analyst
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-30
Listing for:
International Legal Technology Association
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Neal, Gerber & Eisenberg LLP in Chicago seeks a Help Desk Analyst to support its IT Department. You will log and track calls in the ITSM system, take ownership of emailed incidents, and provide hands-on support for Firm hardware and software.
Responsibilities include updating asset data, training users on software, supporting conference and AV equipment, and assisting on special IT projects. Strong communication, Windows administration knowledge, and the ability to prioritize multiple tasks are
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