Senior ServiceNow IT Asset Management (ITAM

Seeking a senior ITAM/SAM specialist to own the end-to-end software asset lifecycle 0 procurement, deployment, license reconciliation, true-up, audit defense, and retirement across a complex, multi-vendor enterprise. The role operationalizes software optimization, entitlement management, and vendor governance, and bridges IT, Procurement, Finance, and Security. Heavy emphasis on Service Now SAM Pro administration and enterprise licensing across major publishers.

• Administer and configure Service Now SAM Pro (workflows, Flow Designer, software normalization, reclamation, executive dashboards)
• Manage software license compliance, entitlement management, and vendor renewals/governance
• Lead license true-ups and audit defense across Microsoft, Adobe, IBM, Oracle, VMware, SAP, and SaaS portfolios
• Perform IBM Passport Advantage entitlement imports and reconciliation
• Integrate SCCM/MECM for software discovery and metering; configure Flexera One beacons and reconciliation
• Maintain ITAM/CMDB data integrity; support HAM (hardware asset) processes where needed
• Drive cost savings and avoidance through optimization and normalization

• Service Now SAM Pro (administration + workflow config) 7
• SCCM/MECM integration
• IBM Passport Advantage
• Deep licensing knowledge across volume licensing (EA, MPSA, ELA), subscription/SaaS, perpetual + maintenance, named user, processor-based, concurrent

Microsoft, Adobe, IBM, Oracle, VMware, SAP, and SaaS providers