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Strategic Salesforce Support Triage Associate Director
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-04
Listing for:
Fitch Group
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
CRM Systems & Management
Job Description & How to Apply Below
Fitch Group is seeking a Salesforce Support Triage Specialist to join the Revenue Enablement team in Chicago. You will triage, diagnose, and categorize Salesforce issues, acting as the front face of Salesforce Support for global BRM stakeholders.
You’ll work with Salesforce, Jira, Confluence, and AI-assisted tools to improve response times, elevate support quality, and reduce knowledge gaps. Strong communication and organizational skills are required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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