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Senior CX Transformation Advisory Consultant
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-05
Listing for:
Accenture
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
IT Consultant, Change Management
Job Description & How to Apply Below
Accenture is seeking a seasoned professional to lead customer service transformation initiatives across client engagements in the United States. You will evaluate current CS offerings, shape strategic visions, and propose solutions while guiding delivery teams to redesign processes and technology platforms for optimized customer experiences.
You will collaborate with design and analytics teams to derive insights and measurable improvements, advise on CS metrics, and drive change management and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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