Okta Access Gateway AdministrationAdminister

Okta Access Gateway Administration

Administer, maintain, and support the enterprise Okta Access Gateway (OAG) platform. Configure and onboard applications into Okta Access Gateway. Integrate web-based, legacy, and on-premises applications with modern authentication solutions. Support migration of applications from traditional authentication methods to modern Identity providers. Manage application authentication, authorization, access control, and user access policies. Partner with application teams to define onboarding requirements and implementation approaches.

Identity & Access Management

Support authentication and access management solutions leveraging:
Okta Access Gateway, Okta Workforce Identity, Microsoft Entra , SAML, OAuth, OpenID Connect (OIDC), Kerberos, LDAP, Integrated Windows Authentication (IWA), MFA, Adaptive Authentication. Troubleshoot authentication, authorization, federation, and SSO issues. Participate in identity modernization and application transformation initiatives. Ensure alignment with Zero Trust and Least Privilege principles.

Application Onboarding & Integration

Work directly with application owners to onboard new applications onto Okta Access Gateway. Perform application assessments and determine appropriate authentication patterns. Configure headers, policies, connectors, and access rules required by applications. Validate end-to-end authentication and access flows. Support application rationalization and modernization efforts.

Operational Support & BAU Activities

Provide Level 2 and Level 3 support for production incidents and service requests. Troubleshoot authentication failures, access issues, application integrations, and connectivity problems. Analyze logs and system events to identify root causes and implement corrective actions. Participate in incident response, problem management, and post-incident reviews. Maintain operational runbooks and support documentation. Support periodic platform maintenance and upgrades.

Platform Resiliency & Availability

Ensure high availability and resiliency of Okta Access Gateway infrastructure. Monitor platform health, capacity, and performance. Participate in disaster recovery planning, testing, and execution. Implement backup and recovery procedures. Identify and remediate single points of failure. Support infrastructure hardening and security improvement initiatives.

Security & Compliance

Implement and maintain security controls supporting regulatory and audit requirements. Participate in security reviews and remediation activities. Support access certification, privileged access, and entitlement governance processes. Maintain audit evidence and platform documentation. Ensure compliance with enterprise security standards and policies.