Senior Manager, Marketing Technology

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes.

Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.

Jenner & Block offers a comprehensive benefits program, which includes medical, dental, and vision insurance, 401(k), and paid time off, in addition to other offerings.

The Senior Manager, Marketing Technology is a senior leadership role responsible for setting the vision and firmwide strategy for Jenner & Block's marketing technology architecture (“Mar Tech”) in collaboration with the Chief Business Development & Marketing Officer (ie. CRM, email marketing, Experience Management, pitch/proposal generation, and connected data platforms). The Senior Manager, Marketing Technology will translate that Mar Tech strategy into action and drive results to completion.

This role is one that requires the ability to assess firm needs and resources, communicate clearly on deliverables and timing and deliver on results, incorporating the vision and strategy into practical application.

The role will lead the firm's migration from Inter Action to Salesforce and the build-out of a unified marketing data platform that brings CRM, email marketing (currently Vuture), Experience Management, and pitch/proposal data together as a single source for reporting and business development insight. The Senior Manager will serve as the firm's primary business owner and strategic partner to the third-party implementation partner engaged for the CRM and platform builds, leading the Mar Tech team in execution and driving the firm's ongoing Mar Tech strategy.

• Lead Mar Tech strategy in partnership with the Chief Business Development & Marketing Officer, the BDM team, Communications team, IT, Finance and other departments across the firm, with a clear understanding of how systems and data flow between them.
• Leverage knowledge of firmwide initiatives (e.g., Salesforce platform, Experience Management, and marketing campaign programs) to guide technology investments and decisions across Business Development & Marketing, Communications and the firm.
• Own Salesforce architecture and governance – including security, permissions, data validation, and automation – to ensure the platform remains reliable, well-governed, and built to scale as the firm's data footprint grows.
• Lead the end-to-end migration of the firm's CRM from Inter Action to Salesforce, including requirements gathering, data mapping, configuration, testing, training, and adoption.
• Serve as a primary point of accountability to the third-party implementation vendor for the CRM and Salesforce platform builds.
• Execution of a unified business development and marketing data platform, integrating CRM, email marketing (currently Vuture), Experience Management, and pitch/proposal data – and additional marketing data sources over time – into a single, governed environment that powers firmwide reporting and business development insight.
• Set the vision for the firm's business development and marketing data architecture, ensuring the data that the Business Development and Marketing Teams needs are available in the systems where they work.
• With the Mar Tech team, oversee the firm's Experience Management (ERM) platform and pitch/proposal generation tool, partnering with Business Development and Marketing on requirements and ensuring both integrate cleanly into the CRM and Salesforce platform architecture.
• Champion the marketing campaign management capabilities within the Mar Tech stack, ensuring the CRM, email marketing,…