Senior Site Reliability Engineer

Senior Site Reliability Engineer

Come join tastytrade, part of IG Group, as we build the reliability practice behind the brokerage platform that active options, futures, and equities traders rely on every market day. As our first Senior Site Reliability Engineer, you'll define what reliability means at tastytrade, from customer-meaningful SLOs on order execution and market data delivery to the error-budget policy and observability standards that guide every engineering team that follows.

You'll work embedded alongside our infrastructure and application engineering teams, contributing reliability patterns directly into our Ruby, Java, and Elixir services and helping them scale across our Hashi Corp Nomad-based service fabric. This is a rare opportunity to shape a practice and a culture from day one, on a platform where every order, quote, and position has to be right, because real client capital is on the line.

What You'll Do (Job Responsibilities)

• Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for critical brokerage flows, including order execution and market data delivery.
• Author tastytrade's first reliability standards, including SLO methodology, error-budget policy, an observability instrumentation guide, and a Production Readiness Review (PRR) checklist.
• Contribute reliability patterns, such as circuit breakers, retries with backoff, bulkheads, and load-shedding, directly into our Ruby, Java, and Elixir services.
• Extend our observability stack (Prometheus, Honeycomb, Open Telemetry) and guide teams as they scale workloads across our Hashi Corp Nomad service fabric.
• Design and run tabletop exercises and fault-injection testing to stress-test the platform against real-world failure and volatility scenarios.
• Mentor engineers across teams to build a culture of site reliability champions so the practice outlives any one person.

Who You Are (Skills Needed)

• Production-quality coding experience in Ruby and/or Java, plus Python for automation.
• A track record embedding SRE practices within engineering teams, including SLOs, error budgets, and burn-rate alerting.
• Hands-on experience with Open Telemetry, Prometheus, and Grafana, with the ability to instrument services directly.
• Strong Linux internals and networking fundamentals, including TCP/IP, UDP/multicast, packet capture, and flow analysis.
• On-call experience on production systems and comfort building a blameless post-incident review process.
• Experience influencing standards across teams you don't own;
  Hashi Corp Nomad, Consul, or Vault experience is a strong plus.

Company Perks + Benefits

• Performance Bonuses
• Stock Purchase Options
• Medical/Vision/Dental Benefits
• 401k Plan
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• Shuttle to/from Metra

Base Salary Range: $180,000-$200,000 The actual salary offered will be based on the candidate's level of experience and qualifications.

Discretionary Performance Bonus: 15-20% of base salary based on individual and company performance.

About IG North America + tasty

IG North America is home to tastytrade, tasty live & tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty live providing content to educate our customers. tastyfx is the fastest-growing forex broker in the…