Disaster Recovery - Senior Analyst

Disaster Recovery - Senior Analyst

Location:

Chicago, Illinois (Remote)

Role Overview

We are seeking a Disaster Recovery Senior Analyst to function as a program manager, leading efforts in standardizing and building governance practices for evolving DR standards. This role is pivotal in the transition to a more stable environment with a focus on zero downtime through modernization and investment. You will interface with numerous cross-functional teams to ensure the resilience and reliability of systems in a hybrid architecture.

Key Responsibilities

• Lead CMDB and Discovery enablement by enhancing Application Impact Assessments (Tier, RTO, RPO, business function) and configuring automated discovery in Service Now for On-Prem and AWS environments.
• Enable and validate dependency mapping via Dynatrace to support "blast radius" analysis and remediate data quality issues within the CMDB, including missing, stale, or incorrect CI relationships.
• Review and remediate Disaster Recovery and CMDB documentation to align with governance and audit standards, ensuring it supports audit reviews and leadership oversight.
• Define and document the On-Prem (Next Gen) DR Standard, ensuring it aligns with modern resiliency principles and hybrid architecture.
• Document SRE-aligned DR practices, as well as Dev Ops and automation practices.
• Support monthly and quarterly DR metrics reporting, covering test outcomes, risks, and overall coverage.
• Identify recurring CMDB and DR issues, recommend corrective actions, and support updates to DR templates, workflows, and Service Now processes.
• Collaborate with DR, Architecture, SRE, and platform teams in an advisory and enablement capacity.

Required Qualifications

Technical

Skills:

Experience with Service Now for CMDB and discovery, Dynatrace for dependency mapping, and familiarity with AWS and On-Prem environments. Proficient in application assessment and understanding of next-generation DR principles (active/active, active/hot).

Work Environment

• This role will interface with internal teams, including a team of five consultants and three full-time employees (two analysts, one engineer), touching every cross-functional team.
• This position is ideally based in Chicago; some travel may be required for candidates located elsewhere.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.