Data360 Success Architect
Listed on 2026-08-16
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IT/Tech
IT Consultant, AI Engineer (Applied/Software), Data Engineering, Cloud Computing: Infrastructure & Operations
Data
360 Success Architect
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.
As an Data
360 Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data
360 supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touch points, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data
360 helps organizations maximize customer lifetime value and drive business growth.
Additionally, Data
360 is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data
360, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
- Be a trusted Agentforce + Data
360 subject-matter expert for the broader Success Architect organization, including how Data
360 relates to the success of AI - Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data
360 - Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
- Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data
360 customers - Build strong relationships with both internal and external business partners, contributing to broader goals and growth
- Drive thought leadership through mentoring and knowledge sharing
As an Agentforce + Data
360 Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data
360's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration is at the core of our success, and as an Agentforce + Data
360 Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
- Minimum 2 development/project implementation life cycles of Salesforce Data
360/CDP + AI - Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces
- Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data
360 - Deep understanding of data modeling, integration architectures,…
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