Associate Package Consultant - Salesforce 2027

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide.

You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results.

Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You'll receive a status update email for each application, so be sure to check your IBM Careers account regularly - it's the best way to get a centralized view of which roles you have active applications against.

Your role and responsibilities

As an Associate Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as Salesforce, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed.

In your role, you may be responsible for:

Assisting clients in selection, implementation, and support of packages.

Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management.

Run or support workshops, meetings, and stakeholder interviews.

Develop process maps to understand As-Is and To-Be scenarios.

Use IBM's Design Thinking to help solve client's challenges.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Ability to translate business solutions into technical requirements.

Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.

Ability to thrive in an ever changing, technology-based Consulting environment.

Ability to quickly learn enterprise systems and cloud-based applications.

A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.

Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.

Willingness to travel up to 100%

Preferred technical and professional experience

Preferred Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources.

Assist clients in selection, implementation, and support of packaged software solutions.

Internship, co-op or project experience with ERP systems (Workday, SAP, Oracle) or CRM (Salesforce)

Exposure to AI-driven tools to analyze data or improve workflow efficiency requirement gathering, testing, workflow efficiency.

Familiarity with reporting tools or basic SQL.

Understanding of core business process (HR, finance, or payroll).

Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always…